Our
Privacy
Policy
Last updated: 11-10-2025
Introduction
At Creative Source (“we”, “our”, “us”), your privacy matters. This policy explains what personal data we collect, how we use it, who we share it with, and the choices you have.
When you submit information to us (through forms, emails, or any interactive service), you consent to those uses described here.
What data we collect
We may collect the following types of personal data:
Identity & contact info: name, email address, phone number, company/organisation name
Project & business details: website URL, service requests, budget, project goals
Technical / usage data: IP address, browser type, pages you visit, time stamps, referring URLs
Cookies & tracking data: when you interact with our site, forms, or marketing tools
How we collect your data
We collect data in several ways:
You provide it directly (e.g. when requesting a quote or contacting us)
Through website analytics tools or cookies
Through third-party services (e.g. Google Analytics, email platforms)
Why we use your data
We use your data for these purposes:
To respond to your enquiries, send quotes, manage projects
To improve and maintain our website and services
To understand how people use our site and optimise performance
To send occasional updates, news, or marketing (only if you opt in)
To comply with legal obligations
We rely on consent, contractual necessity, and legitimate interest (e.g. running and improving our service) as lawful bases for processing.
Sharing & third parties
We don’t sell your personal data. We may share your data under these conditions:
With service providers we use (e.g. email tool, hosting, analytics)
When required by law, or to protect rights
In connection with a business sale or merger
We ensure our service providers follow data protection rules.
International transfers
If your data is transferred outside the European Economic Area (EEA) or UK (for example in using some cloud services), we’ll ensure appropriate safeguards are in place (e.g. standard contractual clauses).
Cookies & tracking
We use cookies and other tracking tech to make the site work, understand usage, and personalise your experience. You can manage or disable cookies via your browser, though that may affect site functionality.
We may use tools like Google Analytics or email marketing platforms which also collect data.
Data retention & security
We keep your personal data only as long as needed for the purposes described, unless a longer retention is required or permitted by law.
We implement reasonable security measures to protect your data (encryption, access controls, etc.).
However, no system is perfect — we can’t guarantee absolute security, but we’ll do our best.
Your rights
Depending on your location (especially within the UK or EEA), you may have rights including:
To access your data
To correct or update it
To erase or restrict processing
To object to certain uses
To data portability
To withdraw consent (where applicable)
If you wish to exercise a right, contact us (details below).
If unhappy with how we handle data, you have the right to lodge a complaint with your local supervisory authority.
Children & minors
Our site is not intended for children under 16. We don’t knowingly collect personal data from minors. If you believe we’ve collected data from a minor, contact us and we’ll remove it.
Changes to this policy
We may update this policy from time to time. We’ll notify you of major changes (e.g., via email or prominent notice) and update the “Last updated” date.
Contact us
If you have any questions, concerns or data requests, contact:
Creative Source
Cork City, Ireland
accounts@creativesource.com